The Mikki Muzzle is a lightweight, comfortable and a safe alternative to the traditional basket muzzle. It will allow your dog to pant, drink and treat train and comes complete with an adjustable strap with easy-fit snap lock. The muzzle also has a collar attachment to prevent your dog from pulling it off.

• Allows panting, drinking and treat training
• Quick and easy to fit
• An essential item for dogs that chase or may bite

For the correct size for your dog please see our size guide.

Allow enough space for you to slide one finger inside the muzzle, around the side of your dog’s nose (fig. 1). This will enable them to pant, drink and for you to give titbits during training sessions. Practise putting the muzzle on, then reward and praise your dog to encourage him to relax (fig. 2). Attach the Velcro loop to your dog’s collar for extra security.

When first introducing the muzzle to your dog, only put it on for short periods of time, building up until he is used to it and comfortable with how he feels.

We realise that sometimes you might need to return your order so we are happy to offer you a 14 day returns policy. This means that you can return any item you have ordered as long as its within 14 days of taking delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted that have been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at store@picklespets.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at store@picklespets.co.uk and send your item to: Pickles Pets, 68 Copsewood Road, Bitterne Park, Southampton, SO18 1QU.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should send your product to: Pickles Pets, 68 Copsewood Road, Bitterne Park, Southampton, SO18 1QU

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.