FAQs
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Browse our selection of frequently asked questions that should provide the answers you are looking for on services we offer.
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Company

ARE YOU POLICE CHECKED

Yes. We ensure that anyone looking after your pet has a CRB Disclosure form. You can ask to see a copy of the documentation on the consultation.

DO YOU TAKE BOOKINGS

Yes we accept bookings via phone, text or email or you can use our online enquiry form. Please note we will require 24 hours notice for any cancellations.

WHAT FORMS OF PAYMENT DO YOU ACCEPT

We accept cash, cheque, PayPal and BACS for payment.

WHAT INSURANCES DO YOU HAVE

Our business insurances cover the following:

Business Description: Dog Walking / Pet Sitting
Public Liability: £5,000.000 Cover
Care Custody and Control (Liability to animals): £25,000
Non-Negligent Cover: £25,000
Loss of Key Cover: £10,000 Cover
Employers Liability: £10,000.000

Dog Walking

WHAT AREAS DO YOU COVER

Our team of professional, fully insured pet carers and dog walkers cover a number of locations in Southampton. We are expanding all the time so please visit our Areas Covered page for our latest locations.

HOW LONG DO YOU WALK THE DOGS

Each walk will be 1 hour this will not include collection and drop off, all dogs will receive a full hours walk. If you require longer walks please contact us we would be happy to help, you can also check our dog walking page HERE for more details and what’s included in this service.

Pickles Pets cater for all dogs needs from gentle plodding to full energetic pace and play, I also like to vary the locations of the walks to provide variety for your dog which will be limited to 6 dogs to ensure personal attention, your dog will then return home clean, happy and tired.

WHATS INCLUDED IN YOUR DOG WALKING SERVICE

Pickles Pets offer a dog walking service in Southampton and surrounding areas which has some of the most beautiful open spaces, parks and woodland so you can be assured your dog will receive the exercise and stimulation it needs to express their natural behaviours but most of all having fun.

It may be at a local park, forest or river walk I cater for all dogs needs from gentle plodding to full energetic pace and play, I also like to vary the locations of the walks to provide variety for your dog which will be limited to 6 dogs to ensure personal attention, your dog will then return home clean, happy and tired.

Each walk will be an hour this will not include collection and drop off, all dogs will receive a full hour’s walk and can either be on a one to one basis or in a group which will be no larger than 6 dogs depending on your requirements. If you require longer walks please contact me I would be more than happy to help.

Each visit includes:

» Group or Individual walks.
» Minimum of 1 hour for walks
» Variation of locations for our walks
» Exercise, stimulation and lots of fun
» Email or text updates
» Muddy / Wet dogs towel dried upon return
» Treats and clean water
» Cleaning up of any dog waste
» Administration of any medication if required
» GPS Tracking for Safety & Security

I AM WORRIED ABOUT THE SAFETY OF MY DOG

It’s understandable owners may worry from time to time about the safety & security of their dogs whilst in our care.

We have taken all steps possible and take this very seriously as when dogs are free running and playing ( under owners permission ) anything can happen thus us investing in GPS tracking devices which clip to the dogs collars for extra safety so they can be tracked at all times via an app if they should disappear out of sight! We can see on our phone via an app, where your pet is.

Using the normal GPS locate, a position update is sent every few seconds and the position is updated as soon as your pet is moving a signal is sent and we can track your pet in real time. You can view more info HERE

MY DOG HAS TO WEAR A MUZZLE BECAUSE HE / SHE CAN BE AGGRESIVE TOWARDS OTHER DOGS CAN YOU STILL WALK THEM

Yes we can walk your dog but he / she would have to wear a basket muzzle and be on a lead at all times and this would be on a solo walk.

WHERE DO YOU WALK THE DOGS

We walk the dogs in local parks, forest and river walks depending on requirements of individual owners, you can see a list of walks we cover HERE on our areas we cover page. You can also check our dog walking page HERE for more details and what’s included in this service.

Pickles Pets cater for all dogs needs from gentle plodding to full energetic pace and play, I also like to vary the locations of the walks to provide variety for your dog which will be limited to 6 dogs to ensure personal attention, your dog will then return home clean, happy and tired.

Each walk will be an hour this will not include collection and drop off, all dogs will receive a full hour’s walk and can either be on a one to one basis or in a group which will be no larger than 6 dogs depending on your requirements. If you require longer walks please contact me I would be more than happy to help.

I ONLY REQUIRE OCCASIONAL WALKS FOR MY DOG CAN YOU HELP

Yes we are happy to have any dog as and when required after initial consultation and walk.

Pet Sitting

SECURITY OF MY HOME

We do everything possible to make sure your pets and your home are as safe as possible. If you currently use a security system, we will continue to use it while you are away. We make sure to lock doors after each visit, and we will rotate the lights and open and close blinds to give it that lived in look.

WHAT AREAS DO YOU COVER

Our team of professional, fully insured pet carers and dog walkers cover a number of locations in Southampton. We are expanding all the time so please visit our Areas Covered page for our latest locations.

HOW LONG DO YOUR VISITS LAST

Each visit duration is 30 minutes for small pets, cats and puppies, each visit includes:

» Letting your puppy out for comfort breaks ( Home Visits )
» Lots of playtime and exercise
» Checking / replenishing of food and water
» Cleaning of cages, litter trays and any accidents that may occur
» Email or text updates
» Each visit duration is 30 minutes
» Administration of any medication if required

For more information please visit our pet sitting page HERE to see services included.

WHAT'S INCLUDED IN YOUR PET SITTING SERVICE

Our cat sitting and pet sitting service offers you the security of knowing that your cat, small pet can be kept in the comfort and safety of their own surroundings. The service we offer covers the Southampton areas so if you decide to go away on a long weekend or for a week or two Pickles Pets can help, you can view the areas we cover HERE

This means your cat will not suffer from the stress that can be caused by having to stay in a cattery, we know some animals are too old, too scared or frightened of new environments so being cared for at home keeps them within their own territory and not disrupted, We will look after your pets in the safety of your own home while your away so they will be much happier and relaxed on your return.

Each Visit Includes

» Letting your puppy out for comfort breaks ( Home Visits )
» Lots of playtime and exercise
» Checking / replenishing of food and water
» Cleaning of cages, litter trays and any accidents that may occur
» Email or text updates
» Each visit duration is 30 minutes
» Administration of any medication if required

Pet Transport

HOW FAR DO YOU TRAVEL

We offer local or long distance pet transport this can be to your local vets or anywhere in the Uk. Our long distance trips we will stop off in various locations along the way to give your dog time for excercise and spending opportunities.

Our current prices are:

Vet Visits / Pet Transport

Local visits / Pet transport ( within 5 mile radius )
£11.00 per hour – ( Mon – Fri )
£15.00 per hour – ( Weekend / Public Holidays )

Long distance trips / Pet transport ( outside 5 mile radius )
£11.00 per hour plus 40p per mile – ( Mon – Fri )
£15.00 per hour plus 40p per mile – ( Weekend / Public Holidays )

HOW MUCH DOES IT COST TO TRANSPORT PETS

Prices vary depending on the distance travelled for transporting pets, please feel free to contact us for a quote or you can view our prices HERE.

Vet Visits / Pet Transport

Local visits / Pet transport ( within 5 mile radius )
£11.00 per hour – ( Mon – Fri )
£15.00 per hour – ( Weekend / Public Holidays )

Long distance visits / Pet transport ( outside 5 mile radius )
£11.00 per hour plus 40p per mile – ( Mon – Fri )
£15.00 per hour plus 40p per mile – ( Weekend / Public Holidays )