07858 446492 nicky@picklespets.co.uk

FAQ

Frequently Asked Questions

How Much Does It Cost To Transport Pets

Prices vary depending on the distance travelled for transporting the pets, please feel free to contact us for a quote or you can view our prices HERE.

What’s Included In Your Pet Sitting Service

Each Visit Includes:
» If puppy visiting, letting your puppy out for comfort breaks ( Home Visits )
» Lots of playtime and exercise
» Checking / replenishing of food and water
» Cleaning of cages, litter trays and any accidents that may occur
» Email and text updates
» Each visit duration is 30 minutes
» Administration of any medication if required

I Only Require Occasional Walks For My Dog Can You Help

Yes we are happy to have any dog as and when required after initial consultation and walk.

Where Do You Walk The Dogs

We walk the dogs in local parks, forest and river walks depending on requirements of individual owners. you can also check our dog walking page HERE for more details and what’s included in this service.

My Dog Has To Wear A Muzzle Because He / She Can Be Aggressive Towards Other Dogs Can You Still Walk Them

Yes we can walk your dog but he / she would have to wear a basket muzzle and be on a lead at all times and this would be on a solo walk.

I Am Worried About The Safety Of My Dog

It’s understandable owners may worry from time to time about the safety & security of their dogs whilst in our care.

We have taken all steps possible and take this very seriously as when dogs are free running and playing ( under owners permission ) anything can happen thus us investing in GPS tracking devices which clip to the dogs collars for extra safety so they can be tracked at all times via an app if they should disappear out of sight!

We can see on our phone via an app, where your pet is. Using the normal GPS locate, a position update is sent every few seconds and the position is updated as soon as your pet is moving a signal is sent and we can track your pet in real time.

You can view more info HERE

What’s Included In Your Dog Walking Service

Each visit includes:
» Group or Individual walks ( max 4 dogs )
» Minimum of 1 hour for walks
» Variation of locations for our walks
» Exercise, stimulation and lots of fun
» Email or text updates
» Muddy / Wet dogs towel dried upon return
» Treats and clean water
» Cleaning up of any dog waste
» Administration of any medication if required
» GPS Tracking for Safety & Security

What Insurances Do You Have

We have all the necessary insurances of:

Business Description:

Dog Walking / Pet Sitting / Dog Grooming

Public Liability: £3,000.000 Cover
Care Custody and Control  (Liability to animals): £10,000
Non-Negligent Cover (Accidental injury to animals): £10,000
Loss of Key Cover: £10,000 Cover
Loss of Money Cover: £250

What Forms Of Payment Do You Accept

We accept cash, cheque, BACS and paypal for payment.

How Long Do You Walk The Dogs

Each walk will be 1 hour this will not include collection and drop off, all dogs will receive a full hours walk. If you require longer walks please contact us we would be happy to help, you can also check our dog walking page HERE for more details and what’s included in this service.

Do You Take Bookings

Yes we accept bookings via phone, text or email or you can use our online enquiry form. Please note we will require 24 hours notice for any cancellations.

Are You Police Checked

Yes. We ensure that anyone looking after your pet has a CRB Disclosure form. You can ask to see a copy of the documentation on the consultation.